Flannel Psychology provides professional psychological services that are transparent in pricing and compliant with ethical standards. Fees reflect the qualifications, preparation and clinical time required for each consultation. Our goal is to make therapy accessible while maintaining a high standard of care for every client.
Therapy sessions are available both in person at Gladesville and online via Telehealth. All sessions are conducted by Dr Deepika Gupta, a registered clinical psychologist under the Australian Health Practitioner Regulation Agency (AHPRA).
All sessions at Flannel Psychology are 50 minutes in duration unless otherwise arranged. Fees include clinical assessment, therapy delivery, and brief post-session record keeping.
Longer (75 min) sessions are also available where indicated. After-hours fee applies to sessions held post 5pm on weekdays and on weekends.
Session fees are reviewed annually in line with professional recommendations. Payment is required on the day of your appointment. EFTPOS and credit card payments are accepted.
If you are unsure which service best suits your needs, you are encouraged to discuss your situation during your first consultation. The psychologist will recommend the most suitable approach based on your goals and presenting concerns.
If you are referred by your General Practitioner (GP) under a Mental Health Care Plan (MHCP), you may be eligible to receive a Medicare rebate. This rebate currently applies to up to ten individual therapy sessions per calendar year.
Your GP will assess your eligibility and provide a referral letter before your first appointment. The MHCP should include:
Rebates can be processed directly following full payment. Medicare rebates are generally deposited into your nominated bank account within one to two business days.
Clients must ensure their referral is valid and updated if sessions are extended or renewed. The practice team can guide you through this process.
If you have private health insurance that includes psychology services, you may be able to claim a rebate for your session. Eligibility and rebate amounts depend on your provider and policy.
Clients using private health insurance will be issued a receipt after payment. This can be submitted directly to the insurer for reimbursement.
Please note that Medicare and private health rebates cannot be claimed for the same session. You may choose one option per consultation depending on your coverage.
To ensure fair access for all clients, Flannel Psychology requires a minimum of 48 hours’ notice for any cancellation or rescheduling.
This policy supports consistency in therapy and allows other clients to access available times. You can reschedule by calling or emailing the practice.
All payments are processed through the secure Halaxy system on the day of your session. Medicare rebates are submitted immediately after payment, and private health receipts are issued electronically.
If you are attending sessions via Telehealth, payments are made online prior to or immediately after your consultation.
All services and fee structures comply with AHPRA’s professional and advertising standards. There are no hidden costs or additional administrative fees. Clients will always be informed of any changes to fees prior to booking or continuation of therapy.
In limited circumstances, Flannel Psychology may offer reduced fees for clients experiencing financial difficulty. This is assessed individually and subject to appointment availability. Clients are encouraged to discuss this privately with the psychologist.
